🔒 Cancellation and Refund Policy Due to the nature of the service, which includes the management and contracting of services with external providers (hotels, transportation, activities, and experiences), cancellation and refund policies are subject to the terms established by these providers. Once the reservation is confirmed and payment is made, a management and reservation process begins, which may incur non-refundable charges. ⚠️ Cancellations Cancellations must be requested in writing. Depending on the time of cancellation, charges or penalties may apply. In many cases, payments made are not fully or partially refundable due to third-party policies. 💰 Refunds Refunds, if applicable, will be subject to validation and the terms and conditions of the providers involved. Processing time will depend on each provider and may vary. If a refund is issued, it will only be for recoverable amounts. 🔄 Date Changes Date changes will be subject to availability and the provider's terms and conditions. Additional costs may apply for modifications. 🧠 IMPORTANT By contracting our services, the client agrees that: This is a management and coordination service. Third parties are involved in the operation. Cancellation policies largely depend on these providers.
